Frequently Asked Questions

Below are answers to the most frequently asked questions. If you don't see what you are looking for, contact us at [email protected]  or via phone at 978-266-2525 (option 3) for assistance.

Pre-registration? What does this mean? 
Submission of the form does not guarantee admission to the Extended Day Program. Capacity is limited due to staffing and space constraints.

How do I pre-register my child for Extended Day 2024-25?
Pre-registration will open in May 2024 as per the below:
-Registration for currently enrolled families will open at 6pm on Wednesday, May 8.
-Registration for families who are not currently enrolled will open at 6pm on Friday, May 17, and the registration link will be posted  here on Friday, May 17 at 6pm.
Submission of the form does not guarantee enrollment. Spaces are limited at each site due to the space available at each location and the teacher to student ratio

When will I know if my child has a spot at Extended Day? 
We enroll on a first come, first served basis. We hope to confirm enrollment for those we can accommodate in late July or early August. If there is more demand for care than spaces available,  students will be waitlisted and we will enroll on a rolling basis as space/staffing allows.

What if I don't get a spot and my child is waitlisted?
While we always strive to accommodate all families who need care, there may be times that waitlists are established as we work to hire and onboard additional teachers. You will be notified that you are waitlisted. As a policy, we do not share waitlist information. 

I am new to the district and waiting on my school assignment. How can I register
for Extended Day?

Please wait to register for Extended Day until your child(ren)'s school has been assigned. Incorrect requests impact both your child's registration as well as that of others. If you submit a request BEFORE your child's school has been assigned, your request will be canceled and you will be asked to re-submit after assignment.

My child was assigned to _______ school but we're on the waitlist to attend _______ school.
Where should I register?

Please register at the school your child was assigned. If you get off the waitlist, please let us know ASAP and we will do our best to accommodate the change. However, we cannot guarantee that space will be available at your new location.

What if I want my child to start at Extended Day later in the school year?
All registration requests processed before school begins will be effective for the start of the school year, even if children will not attend those first few days. We cannot hold spaces for future enrollments, and cannot comment on future space availability.

What will I need to pay at the time of enrollment?
Your family's non-refundable registration fee ($30 per child/$50 per family) as well as your non-refundable June payment will be due upon acceptance to the program.

What if I need to change my child's schedule AFTER I've submitted the form but BEFORE I've been notified if I have a space?
Please resubmit the appropriate pre-registration form so we have a record of your new request. Requests will be processed in the order in which they are received.

Is transportation provided to and/or from the Extended Day Program?
No, parents are responsible for bringing their child to and/or picking up their child from the program.

Is financial assistance available?
Yes, please contact us at [email protected] for more information about the qualification requirements and application process. 

Do you accept state vouchers?
No, we do not accept state-issued childcare vouchers.

What if I need to change my child's schedule AFTER my child is enrolled in the program but BEFORE school begins?
In order to prepare for the new school year, any schedule changes for the start of the school year must be requested by August 10th via the online schedule change form .  Any requests received from August 11th-September 10th will be made effective October 1st.  Due to the large volume of requests, requests may be submitted only via the online form; we will not process changes requested via phone or email.

Any schedule change requests are dependent upon available space at the time of the request. Although we will try to accommodate your request, we may not be able to due to space or staff constraints.

What if I need to change my child's schedule during the school year?
Our schedule change policy requires that requests are submitted using the online schedule change form, and must be submitted by the 10th of the month if you wish to add or reduce days to your child's schedule effective the following month. For example, if you wish to change your child's schedule on November 1st, you must complete the form by October 10th at the latest.

Is there a nurse at Extended Day?
No, we do not employ medical professionals. Adult staff are trained in CPR and first aid, and would respond to any emergencies according to their training.

What if my child has a food allergy, asthma, requires medication or has another medical issue?
 We ask that you contact us. You may be required to submit an allergy and/or asthma action plan, medication (i.e. an inhaler or EpiPen) and a completed and signed consent form.  Our staff are not trained medical providers and although trained in CPR and first aid, they are limited in what treatment they can provide at Extended Day.

What if I need to cancel my child's enrollment in Extended Day?
If you plan to entirely leave or withdraw your child from the program, you must provide one month's notice to the Community Education office by contacting us at  [email protected]. You will be responsible for one month's tuition from the date requesting the withdrawal, and your June payment will be retained as noted when registering for the program.

Are there any other policies we should be aware of?
Yes, and most are conveniently listed in our 2023-24 Family Handbook.  
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